Administrative Assistant for PROS Program Operations

Jewish Board of Family and Children's Services; New York (NY); On-site; USD 40,000 - 56,000; Full time

Job summary

The Jewish Board of Family and Children’s Services seeks an Office Assistant to support the PROS program. The role handles phones, data entry, imaging, filing, and general clerical tasks to ensure smooth program operations, including billing, eligibility, and insurance coordination under supervision.

You will enter attendance and billing in My Avatar, Netsmart, and CAIRS, maintain client records, prepare intake packets, scan documents into the EMR, and assist with CACFP and participant

Qualifications

• High School Diploma with two years’ experience in adult mental health.
• BA or BSW degree with social service exposure is acceptable.

Responsibilities

• Enter program attendance/billing for services into My Avatar; run billing audit reports.
• Enter and maintain client demographic, diagnosis and insurance information in Netsmart and CAIRS.
• Enter admissions, discharges and transfers into Netsmart.
• Assist in data entry and running reports in CAIRS, Tableau and Netsmart systems.
• Answer calls; take accurate messages and route calls; provide basic clerical coverage.
• Prepare intake packets for new participant admission and scan documents into the EMR.
• Coordinate CACFP meal sign-ins and counts, enrollment, documentation and compliance.
• Organize and maintain all hard copy charts and assist PROS team.
• Participate in staff meetings, trainings and supervision.

Skills

Attention to detail

Effective communication

Teamwork

Data entry

Billing coordination

Education

High School Diploma

BA or BSW degree

Tools

My Avatar

Netsmart

CAIRS

Tableau

EMR

NYS PTAR

Job description

The Jewish Board of Family and Children’s Services seeks an Office Assistant to support the PROS program. The role handles phones, data entry, imaging, filing, and general clerical tasks to ensure smooth program operations, including billing, eligibility, and insurance coordination under supervision.

You will enter attendance and billing in My Avatar, Netsmart, and CAIRS, maintain client records, prepare intake packets, scan documents into the EMR, and assist with CACFP and participant