Resident Support Specialist - Mental Health Housing

Jewish Board; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

The Jewish Board’s Adult Residential Division seeks a Case Associate to support residents in living independently. You will carry a caseload, coordinate care, document interactions, and advocate for residents within program rules and community resources.

You will participate in staff trainings, assist with planning events, and ensure monthly notes and billing documents meet requirements. Strong communication, organization, and crisis de-escalation skills are essential.

Qualifications

• AA degree with two years of community mental health experience.
• HS/HSE degree with five years in community mental health.
• Knowledge of local health and human service systems.

Responsibilities

• May carry a caseload of residents.
• Completes regular documentation including progress notes.
• Facilitates monthly roommate meetings and coordinates with providers.
• Assists residents with daily living activities and transportation when needed.

Skills

Communication

Self-sufficiency

Interpersonal relations

Problem-solving

Quality assurance

Teamwork

Organizational skills

Crisis management

Good judgement

Education

AA degree and two years of experience in a community mental health setting

HS/HSE degree and at least five (5) years of experience in a community mental health setting

Tools

Microsoft Office

Job description

The Jewish Board’s Adult Residential Division seeks a Case Associate to support residents in living independently. You will carry a caseload, coordinate care, document interactions, and advocate for residents within program rules and community resources.

You will participate in staff trainings, assist with planning events, and ensure monthly notes and billing documents meet requirements. Strong communication, organization, and crisis de-escalation skills are essential.