Resident Services Coordinator — Build Community & Events

Greystar; Hoboken (NJ); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability & Life Insurance

Paid Time Off

Vacation Days

Personal Days

Sick Days

Paid Holidays

Onsite Housing Discount

Sabbatical

401(k) Match

Paid Parental Leave

Fertility Benefit

EAP

Birthday Off

Job summary

Greystar in Hoboken, NJ is seeking a Resident Services Coordinator to deliver outstanding customer service to prospective and current residents and property staff. You will coordinate resident activities, assist with utility setup, and publish a property newsletter to keep residents informed.

You will handle resident issues, schedule rentals, manage work orders, and help maintain safety and cleanliness across buildings and grounds.

Qualifications

• Experience in delivering excellent customer service to residents and staff.
• Ability to plan and coordinate resident activities and communications.
• Strong communication and interpersonal skills for diverse stakeholders.

Responsibilities

• Coordinate all resident functions and activities including orienting residents to the property.
• Assist with utility set-up and delivery of packages and package reminders.
• Develop and publish property newsletter with events and resident services.
• Handle resident issues including neighbor disputes, maintenance repairs, and resident requests.
• Prepare incident reports following company standards.
• Schedule activity center rentals and collect applicable fees.
• Ensure guest suites are ready for use and provide amenities as needed.
• Process work orders for maintenance and verify completion with residents.
• Prepare weekly maintenance reports and inspect buildings for safety and cleanliness.
• Willingness to work outdoors and indoors in all weather conditions and flexible hours including evenings, weekends, and holidays.

Skills

Customer service

Communication skills

Event planning

Conflict resolution

Job description

Greystar in Hoboken, NJ is seeking a Resident Services Coordinator to deliver outstanding customer service to prospective and current residents and property staff. You will coordinate resident activities, assist with utility setup, and publish a property newsletter to keep residents informed.

You will handle resident issues, schedule rentals, manage work orders, and help maintain safety and cleanliness across buildings and grounds.