Resident Experience & Events Coordinator

Greystar; Seattle (WA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision and Disability &

Life insurance

Paid Time Off

Vacation and holidays

Birthday off after 1 year of service

Sabbatical after 10 years

Job summary

Greystar is seeking a Resident Services Coordinator in Seattle to deliver outstanding customer service to prospective and current residents and support property staff in planning activities and maintaining a vibrant living community.

You will coordinate resident events, manage newsletters, handle resident issues, and assist with maintenance coordination. The role requires flexible schedule including evenings, weekends, and holidays; compensation includes benefits and potential bonuses.

Responsibilities

• Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.
• Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.
• Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests.
• Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.
• Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees.
• Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.
• Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed.
• Prepares weekly maintenance report to verify resident requests are being completed.
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.

Job description

Greystar is seeking a Resident Services Coordinator in Seattle to deliver outstanding customer service to prospective and current residents and support property staff in planning activities and maintaining a vibrant living community.

You will coordinate resident events, manage newsletters, handle resident issues, and assist with maintenance coordination. The role requires flexible schedule including evenings, weekends, and holidays; compensation includes benefits and potential bonuses.