Resident Services Coordinator (Admin & Front Desk)

First Realty Management Corp; Boston (MA); On-site; USD 46,000 - 53,000; Full time

Benefits offered by this job

Sign-on bonus

Paid vacation

Holidays

PTO/Personal leave

401(k) plan

Health insurance

Vision insurance

Dental insurance

Life insurance

Short & Long Term Disability

Flexible spending accounts

Transportation accounts

Job summary

First Realty Management Corp in Roslindale, MA is seeking a Management Assistant for a full-time role. You will be the first point of contact for residents and site staff, manage telephone reception, rent processing, and work orders, and coordinate move-ins and materials.

The position offers growth and interaction with a dedicated team in a family-owned property management firm. The ideal candidate demonstrates exceptional resident relations, strong communication, and solid organizational

Qualifications

• Excellent resident relations and customer service.
• Strong verbal and written communication.
• General office skills and attention to detail.
• Ability to multi-task and manage priorities.

Responsibilities

• Be the first point of contact for residents and site staff.
• Handle telephone reception, rent processing, and work orders.
• Coordinate move-ins, keys, and prepare materials.
• Maintain resident files and prepare reports.
• Assist with scheduling services and inspections.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Phone skills

Tools

Entrata

MS Office

Microsoft Word

Microsoft Excel

Job description

First Realty Management Corp in Roslindale, MA is seeking a Management Assistant for a full-time role. You will be the first point of contact for residents and site staff, manage telephone reception, rent processing, and work orders, and coordinate move-ins and materials.

The position offers growth and interaction with a dedicated team in a family-owned property management firm. The ideal candidate demonstrates exceptional resident relations, strong communication, and solid organizational