Leasing Consultant/Management Assistant

First Realty Management

Brockton (MA)

On-site

USD 45,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Sign-on bonus

Paid Vacation, Holidays, PTO

401(k) plan

Health, Vision, and Dental Insurance

Life Insurance

Short- & Long-Term Disability

Flex spending accounts

Transportation expense accounts

Opportunity for professional growth

Job summary

A leading property management firm is seeking a Leasing Consultant/Management Assistant in Brockton, MA. This full-time role involves providing superior customer service, supporting site management, and ensuring efficient office operations. Ideal candidates will possess strong communication, organizational skills, and previous office experience. Competitive pay range is $45,000 - $55,000/year with various benefits including health insurance and paid time off.

Qualifications

Excellent resident relations, customer service, and telephone skills.
General office skills and strong attention to detail.
Prior work experience in an office environment.

Responsibilities

Answering telephones and assisting callers.
Greet and assist visitors to the management office.
Maintain resident files and collect rent checks.
Order office supplies and maintain office appearance.

Skills

Customer service

Communication

Marketing skills

Organizational skills

Telephone skills

Tools

Microsoft Word

Microsoft Excel

Job description

Join to apply for the Leasing Consultant/Management Assistant role at First Realty Management.

First Realty Management Provided Pay Range

This range is provided by First Realty Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$45,000.00/yr - $55,000.00/yr

A family-owned and privately held property management company, First Realty Management, has more than 70 years of experience with the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm. At the core of it all, our talented employees are what make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and opportunities to learn from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else – we always put our team members first.

Position Overview

A full-time position is available for a Leasing/Management Assistant reporting to the Property Manager in Brockton. This individual will be the first point of contact for all site management staff and residents. The ideal candidate will have excellent customer service, communication, and marketing skills.

Provides Superior Customer Service By

Answering telephones, directing incoming calls appropriately, taking messages, and assisting callers whenever possible.
Greeting and assisting all visitors to the management office.
Taking maintenance service requests and following up with maintenance staff to ensure completion when necessary.
Taking resident complaints and handling matters according to guidelines established by a property manager.

Supports the site management office in an administrative capacity by

Maintaining resident files, lists, and other resident-related data.
Collecting and processing rent checks and preparing rent receivables reports.
Preparing memos, letters, reports, and other documents.
Completing guest cards.
Scheduling various services and inspections relating to buildings and apartments; coordinating and communicating with residents when applicable.

Ensures The Efficient Operation Of The Management Office By

Ordering office supplies, maintaining postage machines, and arranging office equipment repairs.
Working with other staff members to ensure the management office maintains a professional appearance and environment.
Assuming additional responsibilities and assisting co-workers when necessary.

Other Job Functions

Assists with the processing of rental applications.
Helps to facilitate resident activities and parties.
Other duties as assigned.

Requirements

Excellent resident relations, customer service, and telephone skills.
General Office Skills.
Good communication skills, both verbal and written.
Strong organizational skills and attention to detail.

Abilities

Ability to work on simultaneous tasks calmly and effectively.
Interest and ability to interact with other people effectively.
Interest and ability to learn.

Knowledge Of

Microsoft Word and Excel.
Business English and letter format.

Experience

Prior work experience in an office environment.
Will be required to cover the Management Office in the Property Manager’s absence.
This position requires strong resident relations, along with the ability to work effectively with a wide variety of individuals.
Strong knowledge of computer applications such as Word, Excel, etc. is essential.
Must be able to organize priorities effectively and have excellent attention to detail.
The ability to multi-task is essential.
The schedule is Monday – Friday, 9 a.m. – 5 p.m.

Benefits