Property Management Assistant - Growth & Benefits

First Realty Management; Boston (MA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus

Paid vacation

Holidays

PTO/Personal leave

401(k) plan

Health, Vision, and Dental Insurance

Life Insurance

Short & Long Term Disability

Flex spending accounts

Transportation expense accounts

Job summary

First Realty Management is seeking a Management Assistant in Roslindale. You will be the first contact for site staff and residents, handling calls, coordinating services, and supporting the Property Manager. The ideal candidate has strong customer service, communication, and organizational abilities.

Responsibilities include filing, rent processing, move-ins, and coordinating with maintenance. This full-time role runs Monday–Friday, 9 a.m.–5 p.m., with opportunities for growth within a

Qualifications

• Excellent resident relations, customer service, and telephone skills.
• General Office Skills and strong written/verbal communication.
• Good organizational skills with attention to detail.
• Ability to multi-task and handle simultaneous tasks calmly.

Responsibilities

• Provides superior customer service to residents by assisting with site services and inquiries.
• Answering telephones, greeting visitors, taking messages, and directing calls.
• Collecting and processing rent checks; preparing receivables reports.
• Maintaining resident files and coordinating maintenance requests.
• Assisting with move-ins, keys, and preparing materials as needed.

Skills

Customer service

Telephone skills

Communication

Organizational skills

MS Office

Excel

Entrata

Office administration

Tools

Entrata

MS Office

Job description

First Realty Management is seeking a Management Assistant in Roslindale. You will be the first contact for site staff and residents, handling calls, coordinating services, and supporting the Property Manager. The ideal candidate has strong customer service, communication, and organizational abilities.

Responsibilities include filing, rent processing, move-ins, and coordinating with maintenance. This full-time role runs Monday–Friday, 9 a.m.–5 p.m., with opportunities for growth within a