Resident Services Coordinator

Ccmc; Las Vegas (NV); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical dental vision

Wellness program

Flexible Spending Accounts

401k matching

Paid time off

Paid parental leave

Training assistance

Employee Assistance Program

Disability and life insurance

Pet insurance

Caring team culture

Job summary

CCMC in Las Vegas is seeking a Resident Services Administrator to greet visitors, handle inquiries, and manage payments and records for homeowner associations. You will coordinate with residents, vendors, and events while maintaining accurate files and responding to inquiries.

The ideal candidate is organized, communicates clearly, and can operate office equipment, prepare reports, and assist with meetings.

Qualifications

• have the ability to communicate effectively both orally and in writing
• have excellent telephone manner, with a commitment to the highest customer service possible
• have excellent organizational skills and be efficient in work ethic
• be a multi-tasker and self-starter
• be computer literate with knowledge of Microsoft programs, and other PC-based software
• exercise independent judgment in carrying out instructions
• have experience in homeowner association operations
• attend meetings and community events, which may take place outside of normal business hours
• be flexible and have a stable means of transportation

Responsibilities

• answer incoming calls and greet all persons arriving at the office
• provide relevant information and direct requests or deliver accurate message appropriately
• accept Association payments, process checks for immediate posting and assist membership with payment options/methods
• operate and maintain office equipment to include printers, fax, copier, scanner, telephone and online services
• prepare all outgoing mail or packages & use scales/ postage meters to affix postage, maintain sufficient postage
• open, date stamp, log in, and appropriately disseminate all incoming mail and deliveries
• update and maintain electronic lot files and other community documents
• update community resident email address list and add to Constant Contact on a monthly basis
• maintain a variety of association forms including welcome information
• track inventory, maintain and order office supplies
• ensure appropriate Homeowner Files, Documents and Accounting files are processed and stored for proper retention online or hard copy, as appropriate
• participate in community events and meetings as needed
• prepare and distribute periodic reports as assigned
• track expenses, organize and process receipts for financial statement accruals
• perform community lot audit

Job description

CCMC in Las Vegas is seeking a Resident Services Administrator to greet visitors, handle inquiries, and manage payments and records for homeowner associations. You will coordinate with residents, vendors, and events while maintaining accurate files and responding to inquiries.

The ideal candidate is organized, communicates clearly, and can operate office equipment, prepare reports, and assist with meetings.