Resident Services Concierge — Senior Living Community

Covenant Living Communities and Services; Cromwell (CT); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Employer paid group term life and dis­

Paid Time Off (PTO) & six paidHolidays

403(b) with a 3% employer match

Fitness center use at most facilities

Life, AD&D

Tuition assistance and scholarships

Employee assistance program

Legal services, home/auto insurance,  

Pet Insurance

Job summary

Covenant Living Communities and Services in Cromwell, CT is seeking a Receptionist to warmly greet residents, staff, and visitors and manage calls with a professional, courteous manner. The role includes directing visitors, maintaining a tidy lobby, and assisting with transportation and activity sign-ups.

The ideal candidate will have a high school diploma or equivalent and at least one year of secretarial or clerical experience, along with strong English communication skills and a commitment to

Qualifications

• High school education or equivalent is required.
• One year of secretarial training or clerical experience preferred.
• Excellent interpersonal and written/verbal English communication is essential.
• Professional, courteous telephone manner and confidentiality are required.

Responsibilities

• Answer all telephone calls promptly, politely, and transfer messages when needed.
• Monitor emergency system and direct staff to emergent situations as required.
• Greet residents, staff, and visitors and ensure proper sign-in and badge policy compliance.
• Keep reception area and lobby clean and organized after each shift.
• Coordinate transportation requests and communicate timing to residents and staff.

Skills

Secretarial training

Clerical experience

Interpersonal communication

Telephone etiquette

Microsoft Office

Customer service

English proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Covenant Living Communities and Services in Cromwell, CT is seeking a Receptionist to warmly greet residents, staff, and visitors and manage calls with a professional, courteous manner. The role includes directing visitors, maintaining a tidy lobby, and assisting with transportation and activity sign-ups.

The ideal candidate will have a high school diploma or equivalent and at least one year of secretarial or clerical experience, along with strong English communication skills and a commitment to