Community Concierge & Front Desk Receptionist

Benchmark Senior Living LLC; Hamden (CT); On-site; USD 21,000 - 28,000; Full time

Job summary

Benchmark Senior Living LLC in Hamden, CT seeks a Community Receptionist to manage front-desk operations, greet residents and visitors, and coordinate basic administrative tasks.

The role requires friendly, professional communication, proficiency with a telephone system and computer tools, and the ability to handle inquiries and direct them to the appropriate staff. You will support multiple departments and contribute to a welcoming environment for residents, families, and staff.

Qualifications

• High school diploma or equivalent preferred.
• Strong phone etiquette and professional demeanor.
• Proficient in word processing, email, internet, Excel.

Responsibilities

• Greets visitors immediately upon arrival and directs to appropriate staff.
• Manages phone calls, routes calls, and responds to inquiries professionally and promptly.
• Records visitor information and ensures required forms are collected.
• Maintains lobby area and ensures reception area is clean and organized.
• Acts as concierge for residents, assists with errands and coordinating basic services.

Skills

Telephone system

Computer skills

Verbal communication

Administrative awareness

Education

High school diploma or equivalent

Job description

Benchmark Senior Living LLC in Hamden, CT seeks a Community Receptionist to manage front-desk operations, greet residents and visitors, and coordinate basic administrative tasks.

The role requires friendly, professional communication, proficiency with a telephone system and computer tools, and the ability to handle inquiries and direct them to the appropriate staff. You will support multiple departments and contribute to a welcoming environment for residents, families, and staff.