Community Concierge & Front Desk Specialist

Benchmark Senior Living; Avon, Northern (CT, KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Benchmark Senior Living in Avon, CT seeks a Community Receptionist to serve as the information hub for residents, families, visitors, and staff. The role supports basic computer tasks and coordinates daily administrative activities under the Director of Business Administration.

The position emphasizes greeting visitors, handling calls with courtesy, managing appointment books, and acting as a concierge for residents, with a strong focus on customer service and efficient operations.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of telephone system.
• Proficient computer skills (word processing, email, internet, Excel).
• Possesses excellent verbal communication skills.

Responsibilities

• Greet visitors upon arrival and route calls or questions.
• Answer phones professionally and direct inquiries.
• Manage resident appointment books (doctor, beauty, etc.).
• Assist with clerical tasks for multiple departments.
• Provide concierge-style support to residents and families.

Skills

Telephone system

Computer skills

Verbal communication

Administrative awareness

Education

High school diploma

Tools

Excel

Word processing

Job description

Benchmark Senior Living in Avon, CT seeks a Community Receptionist to serve as the information hub for residents, families, visitors, and staff. The role supports basic computer tasks and coordinates daily administrative activities under the Director of Business Administration.

The position emphasizes greeting visitors, handling calls with courtesy, managing appointment books, and acting as a concierge for residents, with a strong focus on customer service and efficient operations.