Resident Services Concierge - Hospitality Expert (PT)

FirstService Residential; Tampa (FL); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Full benefits package

401(k) with company match

Paid holidays

Résumé du poste

FirstService Residential in Tampa is seeking a dedicated resident services associate to assist residents by providing information and personal services. You will be self-motivated, outgoing, detail oriented, with excellent interpersonal and organizational skills to email, identify, and organize resources for residents.

The full-time role requires hospitality experience, strong communication, and the ability to coordinate dining, tours, travel, and other services while maintaining privacy and

Qualifications

• 5+ years' experience in the Hospitality Industry.
• Strong written and verbal communication skills.
• Excellent interpersonal skills.

Responsabilités

• Identify and clarify residents’ needs; provide directions and resources.
• Manage and screen messages.
• Help residents set up accounts and authorize vendors.
• Arrange dining, tours, travel, entertainment, and other services.
• Anticipate needs and develop itineraries.
• Organize social events and services.
• Protect guest privacy and confidentiality.
• Maintain knowledge through training and networking.
• Contribute to service improvements and value.
• Follow safety procedures and maintain a safe environment.
• Other duties as required.

Connaissances

Hospitality experience

Customer service

Communication

Microsoft Word

Microsoft Excel

Email

Multilingual

Formation

High school diploma or equivalent

College coursework in Business or Hospitality

Outils

Microsoft Word

Microsoft Excel

Email

Description du poste

FirstService Residential in Tampa is seeking a dedicated resident services associate to assist residents by providing information and personal services. You will be self-motivated, outgoing, detail oriented, with excellent interpersonal and organizational skills to email, identify, and organize resources for residents.

The full-time role requires hospitality experience, strong communication, and the ability to coordinate dining, tours, travel, and other services while maintaining privacy and