Resident Experience Concierge & Personal Services Pro

FirstService Residential; Tampa (FL); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical plans

Dental and Vision

401k with company match

Paid holidays

Time off benefits

Résumé du poste

FirstService Residential in Tampa seeks a resident services coordinator dedicated to delivering information and personal services to residents. The role emphasizes self-motivation, outgoing personality, attention to detail, and superior interpersonal and communication skills to organize resources and provide tailored services.

Responsibilities include assessing resident needs, managing messages, coordinating accounts and vendor access, planning dining, tours, travel, events, and personal

Qualifications

• High school diploma or equivalency preferred.
• 5+ years’ experience in the Hospitality Industry.
• Effective written and verbal communication skills.
• Word, Excel spreadsheets, and e-mail.
• Multiple language fluency is desirable.

Responsabilités

• Identify residents’ needs and clarify questions; provide directions and inventory services.
• Manage and screen messages.
• Help residents set up accounts and schedule vendor access for services.
• Coordinate dining, tours, travel, entertainment and personal appointments.
• Develop itineraries based on mood and style of residents.

Connaissances

Customer service

Communication skills

Interpersonal skills

Organizational skills

Multilingual

Formation

High school diploma or equivalency

Outils

Word

Excel

Email/Outlook

Description du poste

FirstService Residential in Tampa seeks a resident services coordinator dedicated to delivering information and personal services to residents. The role emphasizes self-motivation, outgoing personality, attention to detail, and superior interpersonal and communication skills to organize resources and provide tailored services.

Responsibilities include assessing resident needs, managing messages, coordinating accounts and vendor access, planning dining, tours, travel, events, and personal