Resident Security & Front Desk Specialist

FirstService Residential; Town of Florida (NY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) with company match

Job summary

FirstService Residential seeks a Security/Front Desk Associate to greet residents and guests, register visitors, and uphold building safety. You will monitor security systems, log daily activities, and respond to incidents in a timely manner.

This full-time role requires strong customer service and communications skills, reading SOPs, and occasional shifts. The position may involve weekends and on-site presence at the property in Town of Florida, NY.

Qualifications

• High school diploma or equivalency is required.
• Some college courses in business or hospitality are preferred.
• Strong customer service background and communication skills.

Responsibilities

• Greet and register guests and residents, ensuring safety of the property.
• Monitor and operate electronic security control systems and emergency response systems.
• Respond to emergencies in a timely manner and coordinate with security team.
• Control building access and maintain daily logs and forms.
• Attend security/front desk staff meetings and read SOPs.

Skills

Customer service

Communication

Time management

Emergency response

Security systems

Multilingual

Education

High school diploma or equivalency

College courses in business or hospitality (preferred)

Tools

Electronic Security Control Systems

Information System Hardware/Software

Job description

FirstService Residential seeks a Security/Front Desk Associate to greet residents and guests, register visitors, and uphold building safety. You will monitor security systems, log daily activities, and respond to incidents in a timely manner.

This full-time role requires strong customer service and communications skills, reading SOPs, and occasional shifts. The position may involve weekends and on-site presence at the property in Town of Florida, NY.