Security & Front Desk Specialist

FirstService Residential; Town of Florida (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid holidays

Job summary

FirstService Residential is seeking a Security professional to greet residents and guests, monitor access, and maintain daily logs. You will operate electronic security and emergency systems and respond to incidents to keep the property safe.

This full-time role requires strong customer service skills, the ability to work flexible shifts, and adherence to safety procedures. Training and AEDT guidance are provided as part of the on-site team.

Qualifications

• High school diploma or equivalency required.
• College level courses in business or hospitality preferred.
• Must possess strong customer service background.
• Two to three years of business experience in a similar position preferred.
• Command of information system hardware/software is required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Works shifts that are subject to change based on property needs.
• Attends Security / Front Desk staff meetings.
• May be assigned other duties by the on-site Community Association Manager.

Skills

Customer service

Verbal communication

Interpersonal skills

Time management

Emergency response readiness

Education

High school diploma or equivalency

College courses in business or hospitality preferred

Tools

Information systems hardware/software

Electronic Security Control Systems

Job description

FirstService Residential is seeking a Security professional to greet residents and guests, monitor access, and maintain daily logs. You will operate electronic security and emergency systems and respond to incidents to keep the property safe.

This full-time role requires strong customer service skills, the ability to work flexible shifts, and adherence to safety procedures. Training and AEDT guidance are provided as part of the on-site team.