Resident Relations & Property Operations Assistant

Avanath Capital Management, LLC; Hinsdale (IL); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Health, dental & vision

401(k)

Paid time off

Paid holidays

Internal promotion opportunities

Training programs

Job summary

Avanath Capital Management, LLC is seeking an Assistant Community Manager in Hinsdale, Illinois. You will assist in all operational duties, including rent processing, leasing, marketing, and supervising staff in the Community Manager’s absence.

Ideal candidates have LIHTC knowledge, proven bookkeeping and rent collection experience, and strong communication and Fair Housing knowledge. A professional attitude and collaborative approach are essential for success.

Qualifications

• LIHTC/Tax Credit knowledge required.
• 2+ years’ experience as an Assistant Community Manager.
• Excellent communication skills and dedication to customer service.
• Solid bookkeeping and rent collection experience.
• Thorough understanding of landlord/tenant law.
• Strong understanding of Fair Housing Laws.
• Superior interpersonal skills; tactful, mature, flexible.
• Resourceful and organized.
• Solid computer knowledge: Windows, Word, Excel, email.
• Working knowledge of Yardi Voyager Property Management software.

Responsibilities

• Provide A+ customer service to residents.
• Promote resident satisfaction and retention; respond to complaints promptly.
• Serve as a resource for residents on community-related issues affecting living experience and rent payments.
• Organize and execute resident appreciation and retention events.
• Maintain confidential files for residents.
• Answer phones, greet visitors, and handle foot traffic.
• Assist with leasing duties, including tours of prospective residents.
• Handle funds: collect, post, and deposit rents and other income.
• Inspect vacancies, assist with monthly projections, and oversee make-ready apartments.
• Oversee operations in Community Manager’s absence and support leasing consultants.

Skills

Assistant Community Manager

LIHTC knowledge

Communication skills

Bookkeeping & rent collection

Landlord/tenant law

Fair Housing laws

Interpersonal skills

Organizational skills

Microsoft Word/Excel

Yardi Voyager

Tools

Yardi Voyager

Microsoft Word/Excel

Email & Internet

Job description

Avanath Capital Management, LLC is seeking an Assistant Community Manager in Hinsdale, Illinois. You will assist in all operational duties, including rent processing, leasing, marketing, and supervising staff in the Community Manager’s absence.

Ideal candidates have LIHTC knowledge, proven bookkeeping and rent collection experience, and strong communication and Fair Housing knowledge. A professional attitude and collaborative approach are essential for success.