Resident Move-In & Marketing Coordinator

Savant Senior Living, LLC.; Costa Mesa (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Vision Plan

Health Insurance

Critical Illness and

40 1(k) Retirement Savings Plan

Health and Dependent Day Care Flexible

Spanning FSAs

Team Member Referral Program

Spot Pet Insurance - up to 20%discount

Job summary

Savant Senior Living, LLC. in Costa Mesa, CA, is seeking an In-House Marketing Coordinator to guide new residents from move-in through onboarding. You will liaise with prospective residents, families, moving companies, maintenance, and housekeeping, acting as the main point of contact from start to finish with the sales team.

The role emphasizes organization, CRM proficiency, and strong communication, with collaboration across departments to ensure a smooth transition for new residents.

Qualifications

• Bachelor’s degree preferred, but a history of administrative work experience is a perfect substitute.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Creative thinking and problem-solving abilities.
• Knowledge of social media platforms and trends.

Responsibilities

• Serves as the primary contact for community tours.
• Assists with collateral materials, show rooms, marketing tour book, deposits.
• Collects all necessary paperwork required for closing and distributes to stakeholders.
• Works with the team to ensure accurate reporting of occupancy, reservations and move-outs.
• Prepares closing documentation and internal communication timely and accurately.
• Collaborates with Operations to ensure inventory is show-ready.
• Make room and mailbox keys; create welcome signs and name tags.
• Follow the new move-in checklist thoroughly and accurately.
• Prepare paperwork and build the new resident administrative file.
• Create and maintain the Resident Directory.
• Coordinate introductions to department heads at the community.
• Weekly check-ins with new residents.

Skills

Communication

Organization

Customer service

Analytical skills

Multitasking

Teamwork

Social media knowledge

Problem-solving

Education

Bachelor’s degree

Administrative experience

Tools

CRM software

Microsoft Office

Job description

Savant Senior Living, LLC. in Costa Mesa, CA, is seeking an In-House Marketing Coordinator to guide new residents from move-in through onboarding. You will liaise with prospective residents, families, moving companies, maintenance, and housekeeping, acting as the main point of contact from start to finish with the sales team.

The role emphasizes organization, CRM proficiency, and strong communication, with collaboration across departments to ensure a smooth transition for new residents.