Resident Move-In Experience Lead

Dial Senior Living; Englewood (CO); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Birthday PTO

Tuition Assistance

Double pay on holidays

PTO accrual on DAY 1

Referral Bonus

Free meal during shift (Up to $260 sav

Loyalty Incentive

Employee Recognition Program

Discounts through Verizon and AT&T

Pay Advance Program

Medical and Prescription Drug Insu

Basic Term Life/AD&D

401k

Job summary

Dial Senior Living in Englewood, CO is seeking a Marketing Assistant to manage move-in coordination, oversee transition processes, and support marketing outreach. You will be the primary contact for new residents and families, coordinating across departments to deliver a smooth, welcoming experience.

Applicants should have 2+ years in senior living, hospitality, or customer service, strong communication, and CRM proficiency. Join a team that values service, training, and community engagement.

Qualifications

• High School diploma or GED.
• 2+ years experience in senior living, hospitality, or customer service.
• Experience overseeing move in processes.
• Strong interpersonal, communication, and customer service abilities.
• Proficient with CRM systems.

Responsibilities

• Serve as main contact for new residents and families through move in and transition period.
• Coordinate logistics and apartment readiness with key departments.
• Ensure all required documentation, agreements, and assessments are completed by established deadlines.
• Prepare welcome and organize personalized move in experiences.
• Assist with maintaining the community’s lead database for prospects and referrals.

Skills

Interpersonal skills

Communication

Customer service

Organizational skills

CRM familiarity

Teamwork

Multitasking

Seniors care

Education

High School diploma or GED

Tools

CRM software

Job description

Dial Senior Living in Englewood, CO is seeking a Marketing Assistant to manage move-in coordination, oversee transition processes, and support marketing outreach. You will be the primary contact for new residents and families, coordinating across departments to deliver a smooth, welcoming experience.

Applicants should have 2+ years in senior living, hospitality, or customer service, strong communication, and CRM proficiency. Join a team that values service, training, and community engagement.