Resident & Guest Security Concierge

FirstService Residential; Florida; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Full benefits package

401k with company match

Paid holidays

Job summary

FirstService Residential in Florida seeks a Security professional to greet and register guests and residents, maintain safety, and monitor electronic security control systems. You will accurately log daily records and respond swiftly to emergencies, reporting to the Security Supervisor.

This full-time, non-exempt role offers comprehensive benefits including multiple medical plans, dental, vision, paid holidays, a 401k with company match, and occasional training travel as needed.

Qualifications

• High school diploma or equivalent required.
• College-level coursework in business or hospitality preferred.
• Strong customer service background required.
• 2–3 years of similar business experience preferred.
• Fluency in multiple languages desirable.
• Excellent written and verbal communication skills.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Attends Security / Front Desk staff meetings.
• May be assigned other duties by the on-site Community Association Manager.

Skills

Customer service

Communication

Interpersonal skills

Bilingual

Emergency response

Time management

Education

High school diploma or equivalent

College level courses in business or hospitality

Tools

Information systems

Job description

FirstService Residential in Florida seeks a Security professional to greet and register guests and residents, maintain safety, and monitor electronic security control systems. You will accurately log daily records and respond swiftly to emergencies, reporting to the Security Supervisor.

This full-time, non-exempt role offers comprehensive benefits including multiple medical plans, dental, vision, paid holidays, a 401k with company match, and occasional training travel as needed.