Resident Experience Specialist | Flexible Schedule & Growth

cottonwoodresidential; Utah; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

401k with company match

HSA

Paid time off

Holidays

Job summary

Cottonwood Residential in Utah is seeking a Customer Experience Specialist to create a welcoming, high-energy environment for residents and prospects. You will greet visitors, answer questions, coordinate showings, and keep the community running smoothly.

With duties spanning event planning, social media support, and vendor relations, this full-time role offers room to grow within our team. A flexible schedule including weekends and evenings is required to deliver the Home at Last experience.

Qualifications

• Prior experience in customer-facing roles preferred.
• Strong communication skills and ability to clearly convey information.
• Ability to learn pricing, availability, and community policies.

Responsibilities

• Greet customers and maintain a welcoming office presence.
• Respond to inquiries via phone, email, and text in a courteous manner.
• Ensure apartments are ready to show daily and for move-ins.
• Provide pricing and information about available homes.
• Assist in planning community events and social media marketing.
• Organize the package room daily as packages arrive.
• Maintain vendor relationships and office communications.

Skills

Customer service

Communication

Problem solving

Positive attitude

Job description

Cottonwood Residential in Utah is seeking a Customer Experience Specialist to create a welcoming, high-energy environment for residents and prospects. You will greet visitors, answer questions, coordinate showings, and keep the community running smoothly.

With duties spanning event planning, social media support, and vendor relations, this full-time role offers room to grow within our team. A flexible schedule including weekends and evenings is required to deliver the Home at Last experience.