Part-Time Customer Experience Specialist | Flexible Hours

Cottonwood Residential; North Carolina; On-site; USD 21,000 - 30,000; Part time

Job summary

Cottonwood Residential is seeking a part-time Customer Experience Specialist to welcome residents and assist prospective renters in finding their perfect home. Your upbeat attitude, clear communication, and problem-solving mindset will help create a welcoming #HomeAtLast experience at Alkire Glen Apartments.

You'll greet visitors, respond to inquiries, support daily showings, coordinate events, and assist with social media marketing.

Qualifications

• Experience delivering courteous, responsive customer service.
• Excellent verbal and written communication.
• Ability to greet customers warmly and handle inquiries.
• Comfort with walking tours of property and showing units.
• Support events and social media marketing efforts.
• Flexible weekend/evening schedule for part-time role.

Responsibilities

• Greet customers and prospects with a friendly attitude.
• Respond to resident and prospect inquiries via phone, email, and text.
• Maintain apartment readiness for showings.
• Conduct tours of buildings, amenities, and vacant homes.
• Understand pricing and availability and answer questions.
• Assist with planning community events and social media.
• Organize package room daily.
• Maintain communications with residents and vendors.

Skills

Customer service

Communication skills

Problem solving

Attention to detail

Sales/upsell

Event planning

Social media basics

Tools

CRM software

Email/SMS/phone

Job description

Cottonwood Residential is seeking a part-time Customer Experience Specialist to welcome residents and assist prospective renters in finding their perfect home. Your upbeat attitude, clear communication, and problem-solving mindset will help create a welcoming #HomeAtLast experience at Alkire Glen Apartments.

You'll greet visitors, respond to inquiries, support daily showings, coordinate events, and assist with social media marketing.