Resident Experience Specialist — Flexible Hours & Growth

Cottonwood Residential; Saint Petersburg (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

401k match

HSA

Paid time off

PTO 3 weeks

Paid holidays

Job summary

Cottonwood Bayview Apartments is seeking a Customer Experience Specialist to welcome residents, assist prospective renters, and support community events. You will greet visitors, answer inquiries, and ensure apartments are ready for showings, while upholding Cottonwood standards.

The role offers full-time hours, including weekends and evenings, with generous benefits and room to grow into future management positions.

Qualifications

• Experience in front desk or customer-facing roles.
• Ability to communicate clearly via phone, email, and text.
• Willingness to work weekends and evenings.

Responsibilities

• Greet residents and prospects with a welcoming attitude.
• Provide courteous responses to inquiries via phone, email, and text.
• Ensure apartments are ready to show daily for move-ins.
• Assist in planning community events and social media marketing.
• Organize package room as deliveries arrive.
• Maintain communications and vendor relationships.

Skills

Customer service

Communication

Organization

Event planning

Social media marketing

Job description

Cottonwood Bayview Apartments is seeking a Customer Experience Specialist to welcome residents, assist prospective renters, and support community events. You will greet visitors, answer inquiries, and ensure apartments are ready for showings, while upholding Cottonwood standards.

The role offers full-time hours, including weekends and evenings, with generous benefits and room to grow into future management positions.