Resident Experience & Renewal Specialist

AIR Communities; Denver (CO); Híbrido; USD 30.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Rent discount

Health insurance

Dental insurance

Life insurance

401(k)

Parental leave

Tuition reimbursement

Paid time off

Commuter benefits

Career growth

Pet insurance

Employee discounts

Descripción de la vacante

AIR Communities in Denver, CO, is hiring a Renewal Support Specialist to join our centralized operations team. This onsite role at the Denver Tech Center supports the resident lifecycle by managing renewals, notices, and key administrative processes that keep communities running smoothly.

You will handle lease renewals, notices to vacate, respond to resident inquiries, and assist with post move-out tasks while ensuring data accuracy and compliance with internal procedures.

Formación

• 1–3 years of customer service, administrative, or operations experience.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Professional written and verbal communication.
• Comfortable learning new systems and data entry.
• Property management experience is a plus.

Responsabilidades

• Manage the lease renewal process, generate offers, and prepare documents.
• Process Notices to Vacate and ensure accurate documentation.
• Assist onsite teams by handling resident inquiries.
• Support post move-out processes and maintain data accuracy.
• Collaborate with community teams to ensure a seamless resident experience.
• Maintain records and resolve data discrepancies in internal systems.

Conocimientos

Customer service

Administrative support

Operations experience

Detail oriented

Multitasking

Data entry

Communication skills

Property management

Descripción del empleo

AIR Communities in Denver, CO, is hiring a Renewal Support Specialist to join our centralized operations team. This onsite role at the Denver Tech Center supports the resident lifecycle by managing renewals, notices, and key administrative processes that keep communities running smoothly.

You will handle lease renewals, notices to vacate, respond to resident inquiries, and assist with post move-out tasks while ensuring data accuracy and compliance with internal procedures.