Resident Experience & Leasing Specialist

Balfour Beatty Communities; Wichita Falls (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Discretionary bonuses

Medical and Dental Insurance

401K plan with employer matching

Robust PTO and holidays

Volunteer Days

Job summary

Balfour Beatty Communities is seeking a Customer Experience Specialist in Wichita Falls, TX. You will engage prospects, assist residents, and guide them through applications, leasing, move-ins, renewals, and move-outs to deliver an exceptional living experience.

You will handle inquiries, provide outstanding service, and support property marketing while aligning with Our Benefits and company policies. A valid driver’s license may be required for outreach and showings.

Qualifications

• Minimum 1 year of customer service experience.
• Property management or hospitality background preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Manage and respond to community inquiries with professionalism and courtesy.
• Deliver high levels of resident experience and satisfaction through consistent interactions.
• Attract prospects through outreach and advertising highlighting unique selling features.

Skills

Customer service

People skills

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Balfour Beatty Communities is seeking a Customer Experience Specialist in Wichita Falls, TX. You will engage prospects, assist residents, and guide them through applications, leasing, move-ins, renewals, and move-outs to deliver an exceptional living experience.

You will handle inquiries, provide outstanding service, and support property marketing while aligning with Our Benefits and company policies. A valid driver’s license may be required for outreach and showings.