Resident Leasing & Experience Specialist

ADP, Inc.; Wichita Falls (TX); On-site; USD 15,000 - 17,000; Full time

Job summary

HaleyResidential in Wichita Falls, TX, is seeking a Leasing Consultant to guide prospective residents from first contact to move-in, delivering exceptional service and a welcoming experience. You will handle inquiries, schedule tours, and process applications while promoting a vibrant community.

This role requires strong communication, the ability to work with a CRM, and a passion for helping people find their perfect home.

Responsibilities

• Handle incoming calls, emails, and text messages related to sales inquiries and service requests from residents.
• Greet prospective residents and assess their needs to match with available units.
• Showcase apartments and amenities in-person and via video tours, and take quality photos of ready units.
• Qualify prospective residents and close leases, maintaining engagement with CRM communications.
• Process applications, leases and payments accurately and on time, with proper documentation.
• Monitor community facilities and ensure model units are clean and market-ready.
• Assist residents with online portal setup and move-in processes, and coordinate with maintenance as needed.
• Support renewal discussions to maintain occupancy and promote lease renewals.

Job description

HaleyResidential in Wichita Falls, TX, is seeking a Leasing Consultant to guide prospective residents from first contact to move-in, delivering exceptional service and a welcoming experience. You will handle inquiries, schedule tours, and process applications while promoting a vibrant community.

This role requires strong communication, the ability to work with a CRM, and a passion for helping people find their perfect home.