Resident Experience & Leasing Specialist

Balfour-Beatty; Milton (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Discretionary bonuses

Medical and Dental Insurance

Health spending accounts

Job summary

Balfour Beatty Communities in Milton, FL is seeking a Customer Experience Specialist to enhance living experiences for our residents and prospects. You will engage with applicants and residents, guiding them through applications, leasing, renewals, and move-outs to ensure a seamless, positive experience.

Responsibilities include handling inquiries, driving resident satisfaction, and supporting outreach and events.

Qualifications

• Minimum of one year of customer service experience.
• Hospitality or Property Management experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Manage and respond to all inquiries with a focus on exceptional living experiences.
• Engage with prospects and residents to guide through applications, leases, renewals, and move-outs.
• Coordinate lifecycles of resident interactions and community events.

Skills

Customer service

Communication

Leadership

Education

High School Diploma or GED

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Balfour Beatty Communities in Milton, FL is seeking a Customer Experience Specialist to enhance living experiences for our residents and prospects. You will engage with applicants and residents, guiding them through applications, leasing, renewals, and move-outs to ensure a seamless, positive experience.

Responsibilities include handling inquiries, driving resident satisfaction, and supporting outreach and events.