Resident Experience & Leasing Specialist

Camden Property Trust; Orlando (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Camden Property Trust in Orlando, FL is seeking a Leasing Consultant who will be the first impression for prospective and current residents. You will guide tours, close leases, and ensure a smooth move-in experience while maintaining strong resident relations.

You will use a customer-focused approach, highlight community features, and support renewals. Collaboration with the team on events and marketing will help meet occupancy goals and drive resident satisfaction.

Qualifications

• One year of experience in sales, hospitality and/or customer service.
• Bachelor's degree preferred.
• Meet or exceed sales and customer service goals.
• Work a varied schedule including weekends and holidays as required.
• Leasing and/or property management experience preferred.

Responsibilities

• Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great move-in experience.
• Showcase the value of the community features as they relate to the customer needs.
• Use a customer focused attitude year round to ensure a smooth renewal process for existing residents.
• Utilize and establish creative marketing and social media strategies to increase property traffic.
• Support occupancy and retention goals by following up with potential and current residents.
• Use problem solving skills and best judgment to handle unpredictable situations as they arise.
• Maintain accurate knowledge of the community and competitors to inform residents.
• Promote positive resident relations through courteous and timely response to needs.
• Prepare lease documents, resident files, applications for approval and related bookkeeping tasks.
• Collaborate with team to plan and organize resident events.
• Assist in other projects and activities as needed.

Skills

Sales & Customer Service

Bilingual in Spanish

Education

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Camden Property Trust in Orlando, FL is seeking a Leasing Consultant who will be the first impression for prospective and current residents. You will guide tours, close leases, and ensure a smooth move-in experience while maintaining strong resident relations.

You will use a customer-focused approach, highlight community features, and support renewals. Collaboration with the team on events and marketing will help meet occupancy goals and drive resident satisfaction.