Resident Experience & Leasing Specialist

Camden Property Trust; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Camden Property Trust in Orlando, FL seeks a Leasing Consultant to be the first impression for residents and guests. You will guide tours, close leases, and coordinate move-ins while aiming for occupancy goals. The role rewards communication, relationship building, and flexible scheduling, with a plus for bilingual Spanish.

Collaborate with a team, apply creative marketing ideas, and deliver exceptional resident experiences through accurate leasing documentation and proactive service.

Qualifications

• One year of experience in sales, hospitality and/or customer service.
• Bachelor’s degree preferred.
• Meet or exceed sales and customer service goals.
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook.
• Strong written and verbal communication skills.
• Leasing and/or property management experience preferred.
• Knowledge of OneSite and Yield Star preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great “move‑in experience.”
• Showcase the value of the community features as they relate to the customer needs.
• Use a customer focused attitude year round to ensure a smooth renewal process for existing residents.
• Utilize and establish creative marketing and social media strategies to increase property traffic.
• Support occupancy and retention goals by following up with potential and current residents.
• Use problem solving skills and best judgment to handle unpredictable situations as they arise.
• Maintain accurate and in‑depth knowledge of the community and competitors to give potential residents all the information they need.
• Promote positive resident relations through courteous and timely responses.
• Demonstrate strong attention to detail while preparing lease documents and related paperwork.
• Collaborate with team members to plan and organize resident events.
• Assist in other projects and activities as needed.

Skills

Sales and customer service experience

Strong communication skills

Flexible schedule

Leasing and/or property management

Bilingual in Spanish (a plus)

Education

Bachelor’s degree preferred

Tools

Microsoft Office

OneSite

Yield Star

Job description

Camden Property Trust in Orlando, FL seeks a Leasing Consultant to be the first impression for residents and guests. You will guide tours, close leases, and coordinate move-ins while aiming for occupancy goals. The role rewards communication, relationship building, and flexible scheduling, with a plus for bilingual Spanish.

Collaborate with a team, apply creative marketing ideas, and deliver exceptional resident experiences through accurate leasing documentation and proactive service.