Resident Experience & Leasing Director

Concord Management Ltd.; Florida; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

401(k) with match

Rental discounts

Job summary

ConcordRENTS is hiring for a property management role focused on leasing, marketing, and resident services at our Florida communities. You will manage move-ins, renewals, and reporting to ensure occupancy targets and high-quality service.

Ideal candidates have at least two years in property management, familiarity with LIHTC and Yardi Voyager, and strong communication skills. The position emphasizes independent work and responsive resident support.

Qualifications

• Two years of property management experience or equivalent.
• LIHTC knowledge and Section 8 familiarity preferred.
• Strong customer service and communication skills required.

Responsibilities

• Manage leasing and marketing to local residents and businesses.
• Conduct move-in orientations and renewals.
• Generate and review reports on rent payments, delinquencies, and leases.
• Process on-site rent payments and address resident issues promptly.
• Investigate and resolve resident concerns with timely follow-up.
• Inspect vacated units for deposits and damages.
• Assist with resident activities and events.

Skills

Customer service

Verbal communication

Written communication

Problem solving

Education

Two-year college or cert

Tools

Yardi Voyager

Job description

ConcordRENTS is hiring for a property management role focused on leasing, marketing, and resident services at our Florida communities. You will manage move-ins, renewals, and reporting to ensure occupancy targets and high-quality service.

Ideal candidates have at least two years in property management, familiarity with LIHTC and Yardi Voyager, and strong communication skills. The position emphasizes independent work and responsive resident support.