Resident Experience & Leasing Concierge

lifestylecommunities; Gahanna (OH); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Lifestyle Communities (LC) is seeking a Resident Services Coordinator to support leasing teams and enhance the resident experience at our Ohio communities. You will guide prospective residents through applications and leases, coordinate move-ins, renewals, and respond to questions with a customer-first approach.

You will maintain tour paths, assist with move-in readiness, and ensure grounds and common areas stay welcoming.

Qualifications

• Strong attention to detail and accuracy required.
• Hospitality, sales or leasing experience preferred.
• Ability to learn fair housing regulations.

Responsibilities

• Greet residents and guests professionally and expedite requests.
• Support leasing teams through application and lease process.
• Coordinate move-in and renewal processes for residents.
• Assist with property operations and resident services as central contact.
• Submit service requests and assist with package delivery on request.

Skills

Customer service

Sales

Hospitality

Leasing operations

Attention to detail

Multitasking

Communication

Problem solving

Fair housing knowledge

Education

High School Diploma

Job description

Lifestyle Communities (LC) is seeking a Resident Services Coordinator to support leasing teams and enhance the resident experience at our Ohio communities. You will guide prospective residents through applications and leases, coordinate move-ins, renewals, and respond to questions with a customer-first approach.

You will maintain tour paths, assist with move-in readiness, and ensure grounds and common areas stay welcoming.