Resident Experience & Leasing Assistant Manager

Brighthaven Communities; Bellevue (WA); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Avanath is seeking an Assistant Community Manager for Spring District/The Briar in Bellevue, WA. You will assist in all operational duties of the Community Manager, including reporting, rent processing, leasing, marketing, and overseeing staff in the absence of the Community Manager.

You’ll need strong communication, bookkeeping, and customer service skills, with knowledge of LIHTC and Fair Housing laws. A collaborative, professional approach is essential to foster resident satisfaction and team

Formación

• 2+ years’ experience as an Assistant Community Manager.
• LIHTC/Tax Credit Program Knowledge required.
• Excellent communication skills and dedication to customer service.
• Solid bookkeeping and rent collection track record.
• Thorough understanding of landlord/tenant law.
• Strong understanding of Fair Housing Laws.
• Superior interpersonal skills; tactful and organized.
• Solid computer knowledge: Windows, Word, Excel; email.
• Working knowledge of Yardi Voyager Property Management software.

Responsabilidades

• Manages and promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner and taking appropriate action to resolve issues.
• Functions as a resource center for residents on issues affecting community living and rent payments.
• Organizes and executes resident appreciation and retention events.
• Maintains confidential files for residents.
• Answering phones, greeting walk-ins, and handling foot traffic.
• Assist with leasing duties, including touring prospective residents.
• Handles all property funds: collects, posts, deposits rents and other income.
• Reviews resident files and ledgers to identify unpaid balances; communicates with residents and enforces leases.
• Assist with Monthly Projection Reporting, inspect vacancies, make-ready apartments, and monitor property conditions.

Conocimientos

Communication skills

Bookkeeping

Rent collection

LIHTC knowledge

Landlord/tenant law

Fair Housing Laws

Interpersonal skills

Organization

Yardi Voyager

Excel

Herramientas

Yardi Voyager

Excel

Windows OS

Descripción del empleo

Avanath is seeking an Assistant Community Manager for Spring District/The Briar in Bellevue, WA. You will assist in all operational duties of the Community Manager, including reporting, rent processing, leasing, marketing, and overseeing staff in the absence of the Community Manager.

You’ll need strong communication, bookkeeping, and customer service skills, with knowledge of LIHTC and Fair Housing laws. A collaborative, professional approach is essential to foster resident satisfaction and team