Resident Experience Coordinator

Hunt; Oceanside (CA); On-site; USD 35,000 - 39,000; Full time

Job summary

Hunt is seeking a Resident Services Specialist to coordinate resident requests with the property management team and maintain community appearance. You will support marketing functions and deliver exceptional customer service to residents while aligning with Hunt Military Communities policies.

The role involves managing resident files, retention programs, move-ins/outs, and ensuring timely responses across departments. A professional, reliable team player with strong communication is essential.

Qualifications

• Strong customer service focus and professional communication.
• Ability to manage multiple resident requests with deadlines.
• Proven judgment and discretion handling confidential information.
• Excellent interpersonal skills for resident interactions.

Responsibilities

• Serve as primary contact for resident inquiries.
• Enter work orders into YARDI and coordinate with the management team.
• Provide high-quality customer service and timely follow-ups.
• Inspect model homes and vacant units for tours readiness.
• Administer lease documents and move-in inspections.
• Coordinate notices to vacate, pre-inspection, and final inspections.

Skills

Customer service

Communication

Time management

Discretion

Education

High School Diploma or GED

Bachelor's Degree in Business Admin / Property Mgmt

Tools

YARDI

Job description

Hunt is seeking a Resident Services Specialist to coordinate resident requests with the property management team and maintain community appearance. You will support marketing functions and deliver exceptional customer service to residents while aligning with Hunt Military Communities policies.

The role involves managing resident files, retention programs, move-ins/outs, and ensuring timely responses across departments. A professional, reliable team player with strong communication is essential.