Onsite Resident Experience Coordinator

Hunt Military Communities; Oceanside (CA); On-site; USD 35,000 - 39,000; Full time

Job summary

Hunt Military Communities in Oceanside, CA seeks a Resident Services Specialist to coordinate resident requests with the property management team and ensure the community presents well. You will help with marketing support, maintain resident files, and support retention programs.

This role emphasizes exceptional customer service, strong communication, and the ability to manage multiple tasks with professionalism in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred.
• Prior sales experience is a plus.
• Experience with property management systems like YARDI is valued.

Responsibilities

• Serve as the primary point of contact for all resident inquiries.
• Coordinate and assist with requests from residents with the property management team.
• Provide high level customer service and follow up on interactions until resolution.
• Assist in inspecting model and vacant homes for tours.
• Administer move-in lease documents and inspections with residents.
• Coordinate notices to vacate, pre-inspections, move-outs, and final inspections.

Skills

Customer service

Verbal/written communication

Multitasking

Professionalism

Attention to detail

Education

High School Diploma or GED

Bachelor's Degree in Business Administration or Property Management

Tools

YARDI

Job description

Hunt Military Communities in Oceanside, CA seeks a Resident Services Specialist to coordinate resident requests with the property management team and ensure the community presents well. You will help with marketing support, maintain resident files, and support retention programs.

This role emphasizes exceptional customer service, strong communication, and the ability to manage multiple tasks with professionalism in a fast-paced environment.