Resident Experience Coordinator

Capital Consultants Management Corporation; Broomfield, Northern (CO, KY); Hybrid; USD 23,000 - 32,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with Company Match

Paid vacation

Paid holidays

Professional education assistance

Job summary

CCMC is a large-scale community management company seeking a Part-Time Member Services Associate to support our Colorado communities. You will greet guests, answer phones, direct calls, and provide friendly, informative service to residents and visitors.

This role supports site management, handles office duties, maintains documents, assists with resident-hosted events, updates calendars and the company website, and helps coordinate communications.

Qualifications

• Customer service experience, knowledge of homeowner association operations preferred
• Excellent telephone manner, with a commitment to the highest customer service possible
• Ability to communicate effectively
• A dynamic, professional individual with a strong sense of organization and attention to detail
• Computer skills with an intermediate knowledge of Microsoft Office programs including Outlook, Word and Excel
• Must have a valid driver’s license in the state of employment
• Flexibility to work after-hours and weekends at community events as needed
• Must pass a pre-employment drug screen and background check

Responsibilities

• Greeting and assisting guests, answering phones, and directing calls
• Noting accurate messages and directing them appropriately
• Operating and maintaining office equipment
• Drafting and proofreading a variety of association documents including maintenance work orders
• Assisting owners with coordinating resident-hosted events
• Updating the association’s website and calendar
• Receiving, preparing and delivering mail, packages and dry cleaning
• Performing other administrative duties as needed

Skills

Customer service experience

Excellent telephone manner

Communication

Organization

Attention to detail

Tools

Outlook

Word

Excel

Job description

CCMC is a large-scale community management company seeking a Part-Time Member Services Associate to support our Colorado communities. You will greet guests, answer phones, direct calls, and provide friendly, informative service to residents and visitors.

This role supports site management, handles office duties, maintains documents, assists with resident-hosted events, updates calendars and the company website, and helps coordinate communications.