Part-Time Resident Services Specialist

CCMC; Maricopa (AZ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Calm Health

Paid sick leave

401(k) with Company Match

Competitive pay

Job summary

CCMC is seeking a part-time Resident Services Associate to provide office assistance, membership support and clerical administration for the community. You will greet visitors, answer phones and help manage communications to residents and owners.

You will coordinate events, update calendars and assist with documents, mail, and general admin tasks to support the site management team. This role requires strong customer service, organizational skills, and proficiency in MS Office.

Qualifications

• Customer service experience in HOA operations preferred.
• Excellent telephone manner and strong communication skills.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Greeting and assisting guests, answering phones, and directing calls.
• Noting accurate messages and directing them appropriately.
• Drafting and proofreading a variety of association documents including maintenance work orders.
• Updating the association’s website and calendar.
• Coordinating resident-hosted events.
• Receiving, preparing and delivering mail, packages and dry cleaning.
• Performing other administrative duties as needed.

Skills

Customer service

Communication

Organization

MS Office

Telephone etiquette

Tools

MS Office

Job description

CCMC is seeking a part-time Resident Services Associate to provide office assistance, membership support and clerical administration for the community. You will greet visitors, answer phones and help manage communications to residents and owners.

You will coordinate events, update calendars and assist with documents, mail, and general admin tasks to support the site management team. This role requires strong customer service, organizational skills, and proficiency in MS Office.