Resident Experience & Community Standards Lead

Capital Consultants Management Corporation; South Jordan (UT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

Company-matching 401k

Paid vacation and holidays

Parental leave

Education assistance

EAP and Wellness programs

Disability and life insurance

Volunteer time off

Job summary

CCMC is a large-scale community management company dedicated to enhancing resident experiences through mentoring, development opportunities, and industry certification sponsorships. The role involves maintaining high customer service standards within a master-planned community and supporting community standards enforcement.

Full-time position with a comprehensive benefits package and opportunities for continued professional education.

Qualifications

• Excellent telephone manner and customer service focus.
• Strong written and oral communication skills.
• Good time management and organizational abilities.
• Attention to detail and confidentiality of information.
• Problem-solving and proactive attitude.

Responsibilities

• Conduct community drives and inspections of residential properties.
• Issue violations with reference to deed restrictions and property aesthetics.
• Document, photograph and record all violations.
• Assist homeowners with the Architectural Review process.
• Prepare applications for committee review.

Tools

MS Office (Outlook, Word, Excel)

Job description

CCMC is a large-scale community management company dedicated to enhancing resident experiences through mentoring, development opportunities, and industry certification sponsorships. The role involves maintaining high customer service standards within a master-planned community and supporting community standards enforcement.

Full-time position with a comprehensive benefits package and opportunities for continued professional education.