Resident Experience Concierge

Greystar; Washington (District of Columbia); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

Job summary

Greystar seeks a part-time Guest Services/Leasing Assistant in Washington, DC to greet prospects and residents at the leasing office, answer calls, route inquiries, and help keep the community running smoothly. You will manage scheduling for move-ins, maintain the guest suite, and ensure amenities are tour-ready each morning.

You will also handle package deliveries, maintain logs for services, and support resident activities while building strong local vendor relationships.

Qualifications

• Greet residents and prospects at the front desk and assist with visits.
• Answer phone calls and route to the appropriate team member.
• Maintain the guest suite and move-in/move-out schedule.
• Keep clubhouse and amenities in tour-ready condition each morning.
• Track and notify residents about all package deliveries within 24 hours.

Responsibilities

• Assist with scheduling resident events and activities.
• Maintain local area information for residents (restaurants, services).
• Coordinate with concierge vendors and support the community team.

Skills

Customer service

Phone etiquette

Multitasking

Scheduling

Guest relations

Job description

Greystar seeks a part-time Guest Services/Leasing Assistant in Washington, DC to greet prospects and residents at the leasing office, answer calls, route inquiries, and help keep the community running smoothly. You will manage scheduling for move-ins, maintain the guest suite, and ensure amenities are tour-ready each morning.

You will also handle package deliveries, maintain logs for services, and support resident activities while building strong local vendor relationships.