Resident Concierge & Community Services Lead

Greystar; Philadelphia (Philadelphia County); Híbrido; USD 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

Paid Time Off & Holidays

Housing discount

6-Week Sabbatical/long-term incentive

401(k) with Company Match

Parental Leave

Descripción de la vacante

Greystar is seeking a front desk/resident services assistant to greet prospects and residents, answer calls, and coordinate move-in/move-out schedules at a Greystar property in Philadelphia. You will ensure clubhouse readiness, process packages, and help plan resident activities.

The role emphasizes hospitality, clear communication, and teamwork in a fast-paced environment, with onsite duties including guest services and scheduling support.

Formación

• Experience delivering excellent resident or guest services.
• Ability to navigate a fast-paced front-desk/leasing office.
• Strong communication and interpersonal skills.

Responsabilidades

• Greet prospects and residents as they enter the office/leasing area.
• Answer phone calls and route to the appropriate team member.
• Manage move-in/move-out schedules and guest suite calendars.
• Maintain clubhouse and amenity readiness for tours.
• Coordinate package deliveries and notify residents within 24 hours.
• Support scheduling of resident activities and events.
• Maintain local area resources and concierge vendor contacts.

Conocimientos

Customer service

Multitasking

Phone etiquette

Scheduling

Hospitality

Descripción del empleo

Greystar is seeking a front desk/resident services assistant to greet prospects and residents, answer calls, and coordinate move-in/move-out schedules at a Greystar property in Philadelphia. You will ensure clubhouse readiness, process packages, and help plan resident activities.

The role emphasizes hospitality, clear communication, and teamwork in a fast-paced environment, with onsite duties including guest services and scheduling support.