Resident Concierge: Expert Guest Experience + Housing Discounts

Greystar Worldwide, LLC; Seattle (WA); On-site; USD 65,904,000 - 77,366,000; Full time

Benefits offered by this job

Housing discount up to 40%

Cell phone allowance

Monthly bonus incentives

Benefits package

Job summary

Greystar is seeking an experienced Concierge in Seattle to deliver exceptional resident services and information. You will greet visitors, answer calls, manage the guest suite schedule, and maintain a breadth of local recommendations to enhance resident experiences.

The role emphasizes professional appearance, strong communication, teamwork, and flexibility to support property operations and leasing activities on-site.

Qualifications

• Excellent customer service and ability to interact with a diverse group of people.
• Professional in dress and communication.
• Strong organizational skills with high attention to detail.
• Knowledge about the neighborhood to assist residents and guests.

Responsibilities

• Greets prospects and residents as they enter the office/leasing area and ensures comfort while they wait to speak with a team member.
• Answers phone calls and routes them to the appropriate team member.
• Maintains the guest suite schedule for proper payment and cleanliness on arrival.
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information for residents.

Skills

Customer service

Organizational skills

Communication skills

Neighborhood knowledge

Tools

Office software

Job description

Greystar is seeking an experienced Concierge in Seattle to deliver exceptional resident services and information. You will greet visitors, answer calls, manage the guest suite schedule, and maintain a breadth of local recommendations to enhance resident experiences.

The role emphasizes professional appearance, strong communication, teamwork, and flexibility to support property operations and leasing activities on-site.