Community Concierge & Resident Services

Greystar; Washington (District of Columbia); Sur place; USD 32 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Paid time off

Housing discount

Sabbatical after 10 years

401(k) match

Résumé du poste

Greystar in Washington, DC is seeking a friendly, detail‑oriented leasing/resident services associate to greet prospects, handle calls, coordinate move‑ins/move‑outs, manage packages, and support residents with local resources. This role requires strong interpersonal skills and the ability to multitask in a fast-paced leasing office.

You will help maintain clubhouse readiness, schedule tours and events, and keep up-to-date information on local amenities.

Responsabilités

• Greets prospects and residents as they enter the office/leasing area, and ensures comfort while they wait to speak with a team member.
• Answers phone calls, routes calls to the appropriate team member, and assists with service‑request callbacks.
• Maintains the guest suite schedule, manages loading dock/elevator scheduling for move‑ins/move‑outs, and keeps clubhouse amenities in tour condition.
• Manages package deliveries by documenting arrivals and notifying residents within 24 hours.
• Keeps logs for equipment rentals, dry cleaning, and other community services.
• Assists the community team with scheduling and organizing resident activities and programs.
• Maintains local area restaurant/shop information and relationships with concierge vendors.

Description du poste

Greystar in Washington, DC is seeking a friendly, detail‑oriented leasing/resident services associate to greet prospects, handle calls, coordinate move‑ins/move‑outs, manage packages, and support residents with local resources. This role requires strong interpersonal skills and the ability to multitask in a fast-paced leasing office.

You will help maintain clubhouse readiness, schedule tours and events, and keep up-to-date information on local amenities.