Resident Experience Concierge

urby; Washington (District of Columbia); Presencial; USD 30.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k match

Rent discount

Free parking

Pre-tax commuter benefits

Spot bonus

Descripción de la vacante

Urby in Washington, DC is hiring a friendly Front Desk / Hospitality Associate to welcome residents and prospects, answer questions, and coordinate move-ins in a fast-paced, community-focused environment.

You'll oversee lobby and cafe standards, assist with packages, coordinate with maintenance, and support resident engagement through local referrals and service requests. This hourly role includes competitive benefits and opportunities for growth.

Formación

• Strong interpersonal and communication skills.
• Ability to communicate clearly in English in person, written, and by phone.
• Problem solving and quick thinking in a fast-paced environment.
• Guest-service oriented with front desk or related experience.
• Adherence to uniform, grooming and personal hygiene standards.
• Ability to stand and lift items up to 30 pounds.

Responsabilidades

• Welcome residents and prospects at the lobby desk and greet them cheerfully.
• Oversee lobby and cafe areas to maintain brand standards.
• Assist with move-in processes and coordinate elevator access for movers.
• Help residents with basic leasing information and scheduling visits.

Conocimientos

Interpersonal skills

English communication

Problem solving

Guest-service oriented

Uniform standards

Lift 30 lbs

Descripción del empleo

Urby in Washington, DC is hiring a friendly Front Desk / Hospitality Associate to welcome residents and prospects, answer questions, and coordinate move-ins in a fast-paced, community-focused environment.

You'll oversee lobby and cafe standards, assist with packages, coordinate with maintenance, and support resident engagement through local referrals and service requests. This hourly role includes competitive benefits and opportunities for growth.