Resident Experience Concierge

Priority Dispatch Corp.; Hudson (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Vitality is seeking a dedicated Concierge/Receptionist to support residents and visitors with a warm, professional demeanor. You will manage the front desk, assist with administrative tasks, and coordinate information between residents, families, and management.

The role emphasizes effective communication, patience, and a friendly, team-oriented approach in a setting serving older adults and their families. On-site position with opportunities for onboarding and training.

Qualifications

• High school diploma or GED.
• Ability to speak effectively before groups of customers or team members.
• Effective English communication (verbal and written).
• Follow written or verbal instructions with a basic level of skill.
• Basic technical skills for routine tasks.
• Knowledge of the organization to answer basic questions.

Responsibilities

• Maintain basic knowledge of computer software and internet platforms with typing skills.
• Manage reception desk continuously during assigned period and perform administrative duties.
• Graciously greet all visitors and politely assist them as necessary.
• Respond to residents’ and family members’ questions and concerns and share information with the Executive Director or Business Office Director.
• Respond to and appropriately handle emergency situations in a calm, professional manner.
• Compile resident move-in packets and assist with marketing duties as requested.
• Code and submit accounts payable invoices and submit daily deposits in absence of the Business Office Director.

Skills

Public speaking

English communication

Organizational skills

Multi-tasking

Patience and tact

Customer service

Basic math

Education

High school diploma or GED

Job description

Vitality is seeking a dedicated Concierge/Receptionist to support residents and visitors with a warm, professional demeanor. You will manage the front desk, assist with administrative tasks, and coordinate information between residents, families, and management.

The role emphasizes effective communication, patience, and a friendly, team-oriented approach in a setting serving older adults and their families. On-site position with opportunities for onboarding and training.