Resident Experience Concierge

Priority Dispatch Corp.; Hendersonville (TN); On-site; USD 18,000 - 23,000; Full time

Job summary

Vitality is seeking a friendly Concierge to manage the front desk for our community. You will greet visitors, answer questions, and coordinate with residents and staff to ensure a smooth, welcoming experience.

Responsibilities include handling calls, processing payments, organizing mail, and supporting onboarding and daily operations. The ideal candidate communicates clearly in English, stays organized, and brings patience and a positive, professional approach.

Qualifications

• Highschool diploma or GED required.
• Ability to speak effectively before groups and to communicate in English, verbally and in writing.
• Basic computer skills and ability to follow written/verbal instructions.
• Must possess patience, tact, cheerful disposition and enthusiasm.
• Strong organizational and multi-tasking abilities.

Responsibilities

• Maintain reception desk during assigned period and perform administrative duties.
• Greet visitors and assist residents and families; relay information to appropriate staff.
• Answer the telephone, direct calls, and relay messages.
• Process community payments and organize mail and tasks.
• Assist in onboarding, training, and daily office operations.
• Support marketing duties and coordinate with staff as needed.

Skills

English communication

Public speaking

Basic computer skills

Organizational skills

Multitasking

Patience and empathy

Accounting basics

Education

High school diploma or GED

Job description

Vitality is seeking a friendly Concierge to manage the front desk for our community. You will greet visitors, answer questions, and coordinate with residents and staff to ensure a smooth, welcoming experience.

Responsibilities include handling calls, processing payments, organizing mail, and supporting onboarding and daily operations. The ideal candidate communicates clearly in English, stays organized, and brings patience and a positive, professional approach.