Resident Experience Concierge

Vitality Living Pleasant Hills; Little Rock (AR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Monthly perfect attendance bonuses

401k

Part-Time

Job summary

Vitality Living Pleasant Hills is seeking a friendly Concierge to join our Little Rock community. You will manage the front desk, assist residents and families, and support the executive team with daily administrative tasks in a welcoming, resident-centered environment.

Ideal candidates are 18+, have a high school diploma or GED, and can communicate clearly in English. You will participate in onboarding and training, respond calmly to emergencies, and help ensure a smooth, compassionate

Qualifications

• Must be at least 18 years old.
• High school diploma or GED.
• Ability to speak effectively before groups of customers or team members.
• Demonstrate ability to communicate effectively in English, both verbally and in writing.
• Meet state health related requirements.

Responsibilities

• Manage reception desk continuously during assigned period and perform administrative duties
• Respond to residents' family members' questions and concerns and share important information with the Executive Director or Business Office Director as is appropriate
• Respond and appropriately handle emergency situations that may arise in a calm, professional manner
• Organize incoming mail and ensure that it is distributed to the appropriate person
• Attend and participate in onboarding and annual training, in-services and team member meetings as requested
• Perform other duties as assigned by Business Office Director

Skills

Public speaking

Customer service

English proficiency

Patience and tact

Clear communication

Education

High school diploma or GED

Job description

Vitality Living Pleasant Hills is seeking a friendly Concierge to join our Little Rock community. You will manage the front desk, assist residents and families, and support the executive team with daily administrative tasks in a welcoming, resident-centered environment.

Ideal candidates are 18+, have a high school diploma or GED, and can communicate clearly in English. You will participate in onboarding and training, respond calmly to emergencies, and help ensure a smooth, compassionate