Resident Experience Concierge

The SR Companies; Greensboro (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

The SR Companies is seeking an attentive administrative assistant to enhance the resident and family experience. You will answer phones with warmth, greet visitors, and provide clerical support across departments. This role supports scheduling, mail processing, and general office tasks within a resident-focused environment.

Ideal candidates demonstrate empathy, strong communication, and the ability to work as part of a team while adhering to HIPAA and company policies.

Qualifications

• High school diploma or GED required.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Answer phones with a welcoming and courteous attitude.
• Greet residents, families, and visitors and route to the appropriate department.
• Perform routine clerical tasks including typing correspondence and mail handling.
• Assist in scheduling new hires for review and completion of new hire paperwork.
• Support the Business Office Manager as needed and maintain orderly records.
• Provide housekeeping and laundry duties as part of community operations.
• Ensure HIPAA policies are followed and confidentiality maintained.

Skills

Communication

Customer Service

Empathy

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

The SR Companies is seeking an attentive administrative assistant to enhance the resident and family experience. You will answer phones with warmth, greet visitors, and provide clerical support across departments. This role supports scheduling, mail processing, and general office tasks within a resident-focused environment.

Ideal candidates demonstrate empathy, strong communication, and the ability to work as part of a team while adhering to HIPAA and company policies.