Resident Experience Concierge

Greystar Worldwide, LLC; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Housing discount

Sabbatical

401(k) match

Parental leave

Life insurance

Employee assistance program

Job summary

Greystar Worldwide, LLC in Dallas, TX is seeking a friendly Leasing/Resident Services Coordinator to greet prospects and residents, answer calls, and coordinate daily operations for the leasing office.

You will manage move-in/move-out schedules, prepare clubhouse for tours, track deliveries, and support the community team with events. A strong service orientation and ability to navigate local resources are key, with a flexible schedule including evenings weekends.

Responsibilities

• Greets prospects and residents and assists with in-office visits.
• Answers phone calls and routes to the appropriate team member.
• Maintains the guest suite schedule and coordinates move-ins/move-outs.
• Ensures clubhouse amenities are ready for tours each morning.
• Manages all package deliveries and notifies residents within 24 hours.
• Keeps logs for equipment rentals and related services.
• Assists with scheduling and organizing resident activities.
• Maintains local area information and vendor contacts for residents.

Skills

Guest relations

Phone etiquette

Scheduling

Package/logistics

Event coordination

Job description

Greystar Worldwide, LLC in Dallas, TX is seeking a friendly Leasing/Resident Services Coordinator to greet prospects and residents, answer calls, and coordinate daily operations for the leasing office.

You will manage move-in/move-out schedules, prepare clubhouse for tours, track deliveries, and support the community team with events. A strong service orientation and ability to navigate local resources are key, with a flexible schedule including evenings weekends.