Weekend Concierge & Resident Experience Lead

Greystar Worldwide, LLC; Town of Florida (NY); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

401(k) with Company Match (eligibility

Employee Assistance Program

Paid sick time

Job summary

Greystar Worldwide, LLC is seeking a Weekend Concierge to welcome residents and guests, assist with tours, and support the sales and leasing process while delivering outstanding service.

You will coordinate with the Community Manager, maintain a friendly front desk, manage packages, and help promote the community's lifestyle and amenities.

This part-time role offers flexible weekend hours and opportunities to contribute to occupancy and resident satisfaction.

Responsibilities

• Greets prospects and residents as they enter the office/leasing area, and ensure the comforts of prospects and visitors while they wait to speak with a team member.
• Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
• Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs.
• Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
• Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
• Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
• Assists the community team with scheduling, planning and organizing resident activities and programs.
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.

Job description

Greystar Worldwide, LLC is seeking a Weekend Concierge to welcome residents and guests, assist with tours, and support the sales and leasing process while delivering outstanding service.

You will coordinate with the Community Manager, maintain a friendly front desk, manage packages, and help promote the community's lifestyle and amenities.

This part-time role offers flexible weekend hours and opportunities to contribute to occupancy and resident satisfaction.