Resident Experience Concierge

Cadbury; Cherry Hill Township (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Cadbury in Cherry Hill, NJ is seeking a compassionate Concierge to support residents and families in a healthcare facility. You will coordinate with multiple departments to resolve concerns quickly while maintaining a warm, welcoming atmosphere at the front desk.

The role focuses on outstanding service, assisting with admissions, meal selections, and daily logistics such as mail delivery and bedside rounds.

Responsibilities

• Provide exceptional customer service to residents and families, relaying information to leadership as needed.
• Greet new admissions at bedside, answering questions and assisting with basic needs.
• Handle reception tasks, ensure daily mail/packages delivery to residents.
• Assist residents with meal selections by distributing menus and guiding choices.
• Perform additional tasks as needed.

Job description

Cadbury in Cherry Hill, NJ is seeking a compassionate Concierge to support residents and families in a healthcare facility. You will coordinate with multiple departments to resolve concerns quickly while maintaining a warm, welcoming atmosphere at the front desk.

The role focuses on outstanding service, assisting with admissions, meal selections, and daily logistics such as mail delivery and bedside rounds.