Senior Living Concierge: Welcoming Front Desk Pro

Discovery Senior Living; Woodbury (NJ); Presencial; USD 21.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Earned wage access

Flexible scheduling

Paid time off

Health Insurance

Dental Insurance

Vision Insurance

401(k) match

Career growth

Descripción de la vacante

Discovery Senior Living in Woodbury, NJ is seeking a PRN Concierge to greet residents, families and visitors and support front-desk operations. You’ll manage calls, messages and schedules, ensuring a warm, organized, and professional environment on weekends.

You’ll coordinate resident services, assist with marketing materials, meal tickets, and move-in/out records while upholding confidentiality and the community’s positive culture.

Formación

• High school diploma or GED preferred.
• 1–3 years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills required.
• Professional demeanor with ability to multitask in a fast-paced environment.
• Basic computer skills; comfortable using phones, email, and office systems.
• Ability to maintain confidentiality and represent the community positively.

Responsabilidades

• Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.
• Take accurate, detailed messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.
• Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.
• Maintain resident forms related to miscellaneous credits.Follow all company personnel policies, operating procedures, and confidentiality requirements.
• Perform other duties as assigned.

Conocimientos

Customer service

Reception

Administrative experience

Communication

Organization

Interpersonal skills

Multitasking

Basic computer skills

Confidentiality

Educación

High school diploma or GED

Descripción del empleo

Discovery Senior Living in Woodbury, NJ is seeking a PRN Concierge to greet residents, families and visitors and support front-desk operations. You’ll manage calls, messages and schedules, ensuring a warm, organized, and professional environment on weekends.

You’ll coordinate resident services, assist with marketing materials, meal tickets, and move-in/out records while upholding confidentiality and the community’s positive culture.