Resident Experience & Community Operations Assistant

FG Companies, LLC; Virginia Beach (VA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Vision Care

Supplemental Insurance Plans

Paid Community Service

Paid Vacation

Paid Holidays

Job summary

The Franklin Group is hiring for an Assistant Community Manager in Virginia Beach, VA. You will support the Community Manager by handling leasing, office operations, reporting, and staff scheduling while ensuring exceptional resident service.

You will inspect properties, maintain curb appeal, assist with renewals, manage supplies, and uphold Fair Housing standards, with emphasis on safety and professional conduct.

Qualifications

• Qualifications: Able to perform essential duties. Requirements reflect knowledge, skills and abilities needed.
• HUD experience required.
• Fair Housing must be completed within 1 day of hire.
• Fair Housing Certification is required within 1 day of hire.
• Reasoning ability: apply common sense to simple, standard situations.
• Mathematical skills: calculate figures, discounts, percentages.

Responsibilities

• Post rent to property ops system and perform bookkeeping as necessary.
• Assist Community Manager with orientation, training and scheduling of staff.
• Inspect model, office and vacant units to ensure marketability.
• Maintain curb appeal and knowledge of competitor pricing and terms.
• Lease to qualified prospects and assist with renewals.
• Order/admin supplies; maintain professional appearance of staff.
• Ensure compliance with Fair Housing and company policies.
• Design and implement resident retention activities.
• Respond to resident requests promptly and courteously.

Skills

HUD experience

Fair Housing knowledge

Mathematical skills

Reasoning ability

Language skills

Education

High school diploma or GED

Job description

The Franklin Group is hiring for an Assistant Community Manager in Virginia Beach, VA. You will support the Community Manager by handling leasing, office operations, reporting, and staff scheduling while ensuring exceptional resident service.

You will inspect properties, maintain curb appeal, assist with renewals, manage supplies, and uphold Fair Housing standards, with emphasis on safety and professional conduct.